Step 3: Hold down the Eject and Bind buttons on your console. Step 2: Plug the power cable back in and follow the rest of these steps. Step 1: Power down your console fully and remove the power and network cables for at least 30 seconds. Certain original Xbox Ones don’t support the Xbox Startup Troubleshooter - see below for details - but it doesn’t hurt to check regardless. If you can’t boot your console, you can perform a factory reset using the Xbox Startup Troubleshooter. Performing a reset with the Xbox Startup Troubleshooter Once you’ve selected your preferred way to reset, the console will proceed with erasing content, which could take several minutes. It's important to note again that even if you keep your games and apps, all of your personal data will still be wiped from the system, so be sure to sync up with Xbox Live or export your settings manually beforehand if you don’t want to lose them. Step 5: At this point, you have the option to either Reset and Remove Everything or Reset and Keep My Games & Apps (or cancel and back out if you aren’t ready). Step 3: Select System, then Console Info. Step 2: Navigate to the System menu (the gear on the far right), and select Settings. Press the Xbox button (glowing in the center of the controller) to bring up the guide overlay. Performing a factory reset from the dashboard

How to get the most out of your Xbox One.

The most common Xbox One X problems, and how to fix them.

The most common Xbox One problems, and how to fix them.

Note that you will need access to a Windows PC to do this, however. If for technical reasons you are unable to see the screen or access the Settings menu in order to perform the following steps, then skip ahead and we’ll tell you the workaround to boot it up with an external USB drive. When you’re ready, proceed with our guide on how to factory reset an Xbox One. All of that is stored in the cloud if your console is synced up with Xbox Live, which happens automatically when connected to the internet, so be sure to go online before initiating the reset. Note that even if you opt to keep your games and apps installed, performing a factory reset will still remove all personal files and associations from the console, including saved games, achievements, settings, and accounts.

Why it's important to listen for power-up sounds.

Offline system update with original Xbox One.

Offline system update with Xbox One S and Xbox One X.

Performing an offline system update by USB.

Performing a reset with the Xbox Startup Troubleshooter.

Performing a factory reset from the dashboard.

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